Preorder Information

What is a Preorder? 

A preorder is a purchase that you make for a piece that is made to order by our supplier. 
All of our collections are offered as preorders so as to keep prices affordable and our pieces on trend!
Preorder turn around times. How long?
Whilst we endeavour to get our orders to you as quickly as possible, preorders usually take 2-6 weeks to be dispatched and delivered (though this turn around is often quicker). 
We also send part orders where possible!

Please allow the full 6 weeks before contacting for an update.
Preorder cancellations.
All preorder cancellations will incur a 20% order fee. 
For any cancellations please contact us at
How will I know that my order is on its way?
You will receive a confirmation email upon ordering. Once your order has been fulfilled you will then receive a shipping email which includes tracking information viewable through Australia Post/Courier.
Please note that upon ordering from our collection you are agreeing to our above-mentioned guidelines and time-frames :)
If you have any further questions please email us at